Privacy Policy

1. Information We Collect

a. Information You Provide

• Name
• Email address
• Profile photo
• Authentication credentials or tokens

b. Information Collected Automatically

• IP address
• Device and browser information
• Usage metadata (e.g., timestamps, meeting duration, feature usage)

c. Communications and Media Data

To provide core functionality, we process:

• Video streams
• Audio streams
• Chat messages
• Screen shares

This data may be temporarily recorded or stored as required to operate the Service.

2. How We Use Information

We use information to:

• Provide and operate the Service
• Enable video conferencing functionality
• Authenticate users and manage accounts
• Monitor performance and improve reliability
• Secure the Service and prevent abuse

Hyper does not use personal data for targeted advertising.

3. Legal Bases for Processing (GDPR)

Where applicable under GDPR, Hyper processes personal data based on:

• Performance of a contract (providing the Service)
• Legitimate interests (security, reliability, improvement)
• User consent, where required

4. Data Retention

Personal data and media data are retained only for as long as necessary to provide the Service, comply with legal obligations, or support operational needs.

5. Sharing of Information

We do not sell personal information.

We may share data with:

• Cloud service providers and infrastructure partners
• Analytics providers used to understand usage patterns

These providers act as processors and are bound by contractual confidentiality and security obligations.

6. Your Privacy Rights

a. GDPR Rights (EEA / UK)

You may have the right to:

• Access personal data
• Correct inaccurate data
• Request deletion
• Restrict or object to processing
• Data portability

b. CCPA Rights (California)

California residents may have the right to:

• Know what personal information is collected
• Request deletion of personal information
• Opt out of the sale of personal information (note: Hyper does not sell data)

Requests may be submitted via legal@hyper.video.

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect information. No method of transmission or storage is completely secure.

8. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the Service after updates constitutes acceptance of the revised policy.

10. Contact

Questions or requests related to privacy may be sent to: legal@hyper.video